Patient
Patient App
Customer login, family patient selection, appointment booking, search, and cancellation.
Tung Shin Hospital
Online Appointment System
Prototype entry hub for patient booking, Phase 1 counter check-in, doctor notes, admin setup, and public queue display flows.
Counter Staff
Counter Console
Phase 1 check-in station: verify arrival, call the next queue number, and move missed patients to the pass list.
Optional Self Check-In
QR Kiosk
Patient scans appointment QR code at a kiosk or computer camera to mark arrival without MyKad hardware.
Doctor
Doctor Console
View assigned queue, patient record, and complete structured TCM consultation notes.
Admin
Admin Console
Manage practitioners, sessions, capacity, blackout dates, and appointment operations.
Public Screen
Queue Display
Read-only clinic display for current number, next number, arrived list, and pass list.
Counter Staff
Payment Counter
Call and manage the queue of patients sent here by the doctor for payment before collecting medicine.
Counter Staff
Medicine Counter
Call and manage the queue of patients whose payment is confirmed and are waiting to collect medicine.
Public Screen
Payment Display
Read-only display showing current numbers per payment counter, waiting list, and pass list.
Public Screen
Medicine Display
Read-only display showing current numbers per medicine counter, waiting list, and pass list.